T-Mobile Authorized Retailer

I literally just left the store and had to take a moment to thank James for his excellent customer service. He was quick, efficient, and really handled my situation with care. By far the best store I have been to. I will be back! Somebody give that man a raise. Thanks again.

At first I was kind upset because the time frame on google said the store opens at 10 am. When I arrived there was a window sign that said the store doesn’t open until 11am. I had to wait an extra 45 mins to handle my business. But I can honestly say that the staff was very sympathetic and understanding of my situation. Jamie helped me and set up my new product in timely manner, and was very polite and professional. I was very happy when I left. Great staff at this place . I would just recommend that the time be updated on google.

Yandel at the Bristol store on 13 was absolutely helpful. Easy to talk to, willingness to help, not pushy but very effective in explaining possible options. Overall a great face of the store. This was after visiting a location in Langhorne and not getting effective service.

I visited the T-Mobile store on July 23rd and found it closed at 7:36 PM, even though the sign out front clearly states that the store closes at 8:00 PM. I spoke with an employee who acknowledged the discrepancy and mentioned that they lock the doors early to ensure they can close on time. This is quite disappointing as it does not align with the posted hours and inconveniences customers. I recommend that management investigate this location to ensure it adheres to its advertised hours and provides better service to customers.

First and foremost, I've been going to this store for years and have never seen it ran this well before. There's a new manager Anthony Who hands down is the most knowledgeable person I've ever met when it comes to cell phones. He took care of all of my issue and then even fixed some that he found. You can tell he's a PRO with wireless and everyone needs to go see him. He's honest, respectful and really about helping the customer in the best manner. I will be telling everyone to go see him!

Lamont went above and beyond for me ! I appreciate it ! My phone was NOT working. Now it is. Thank you!

It was great at tmobile Bristol. - yandel is the real tmobile expert! Great sales team